Oakland, California-October 9, 2015
The Board and Management of Suitecx are delighted to announce the appointment of Alan Pennington as a Non-Executive Director of the Company with immediate effect. Alan will be advising the Board and Executive Management on a range of issues focusing on the development of the product portfolio and the continued sales growth of the market-leading suitecx customer experience software.
Alan said on his appointment, ”I am very excited to be joining the suitecx team at this stage in the development of the business. Their Customer Experience software is, in my opinion, the best in the market: it is highly visual, flexible, easy to use, and scalable – all of the qualities that a software solution in this space needs to be. Add in the very competitive pricing and this is a winning formula. I look forward to helping the team to continue to provide the best product and the best service in the industry, as well as to continue to drive success for both the company and its clients.”
Commenting on his appointment, suitecx Board Chairman Martha Rogers said “Alan is an extraordinary CX expert with a proven track record of success in CX Design and Transformation. We welcome his active participation in suitecx, where he can help our clients develop strategies through execution to drive added revenue.”
CEO Valerie Peck added, “Both I and my team are thrilled to have Alan as a part of suitecx. His years of CX design and transformation experience, coupled with his new business ventures, will be a collaboration effort to take us to the next level of enablement for our clients.”
About suitecx:
suitecx is a multi-dimensional suite of tools designed to enable marketing and sales professionals to visualize impact, cost and ROI based on customer, employee and institutional viewpoints.
Further enquiries about suitecx: info@suitecx.com
About Alan Pennington:
As the co-founder and leader of the market leading global Customer Experience business Mulberry Consulting, Alan is recognized as one of the global experts in the field of customer experience mapping and design. He has been responsible for the design and deployment of customer experience programs in large service and B2B organizations for over 25 years. Clients have included Citibank Cards, Emirates Airlines, UPS, Aon, Aviva, Reed Elsevier, British Council, Mazda and Merrill Lynch. Following the sale of the Mulberry Consulting business in 2014 he is now working independently in the Customer Experience discipline.
For more information contact: alan.pennington@btconnect.com
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