Visualize Recommendations, Moments that Matter, Initiatives, or create a Pain Point map – List Manager makes it easy and fast. List Manager ‘sees’ inside IPoints to display data that you have already entered and allows you to add additional comments as needed.  For those who …

Developing maps that are actionable, audience sensitive and aesthetically pleasing is a trade craft-experienced practitioners have mastered. Actionable customer experience design supports a representation of a problem and solution or a communication plan to drive action. Audience sensitivity is a presentation that engages the audience. …

Create Maps Fast Start using one-click automated templates SuiteCX just got remarkably easier to use. You can now create a variety of maps with just one click. Choose from eleven built-in, easy-to-complete templates to handle most of your mapping needs. With one-click map templates, your …

It’s a new year and SuiteCX is evolving to keep up with our customers’ demands and requests. Our goal with this last wave of enhancements is you, the user. We want to make the user experience easier, more intuitive, and involve fewer steps. We’ve made …

This set of enhancements came from our power users, consultants, and our summer of strategizing over how to capture and present the right customer and company scores to show how you’re doing with your customer experience in a simple and visual fashion. To do that …

The winds of change are blowing outside and also within your SuiteCX instance. We have spent the summer thinking about some enhancements to the software that will make your life as CX strategists and map designers easier and more flexible. Some of these items came …

The Board and Management of SuiteCX are delighted to announce the appointment of Don Peppers as a Non-Executive Director of the Company with immediate effect. Don will be advising the Board and Executive Management on a range of issues focusing on the development of the …

We are pleased to announce an integration between SuiteCX®, a leading customer process and journey mapping platform, and Kitewheel, a leading cloud-based customer journey hub. Customers of both SuiteCX and Kitewheel can now integrate their data to greatly enhance their CX analysis, planning, and execution …