Create Maps Fast Start using one-click automated templates SuiteCX just got remarkably easier to use. You can now create a variety of maps with just one click. Choose from eleven built-in, easy-to-complete templates to handle most of your mapping needs. With one-click map templates, your …

It’s a new year and SuiteCX is evolving to keep up with our customers’ demands and requests. Our goal with this last wave of enhancements is you, the user. We want to make the user experience easier, more intuitive, and involve fewer steps. We’ve made …

This set of enhancements came from our power users, consultants, and our summer of strategizing over how to capture and present the right customer and company scores to show how you’re doing with your customer experience in a simple and visual fashion. To do that …

The winds of change are blowing outside and also within your SuiteCX instance. We have spent the summer thinking about some enhancements to the software that will make your life as CX strategists and map designers easier and more flexible. Some of these items came …

The Board and Management of SuiteCX are delighted to announce the appointment of Don Peppers as a Non-Executive Director of the Company with immediate effect. Don will be advising the Board and Executive Management on a range of issues focusing on the development of the …

We are pleased to announce an integration between SuiteCX®, a leading customer process and journey mapping platform, and Kitewheel, a leading cloud-based customer journey hub. Customers of both SuiteCX and Kitewheel can now integrate their data to greatly enhance their CX analysis, planning, and execution …

SuiteCX® is pleased to announce our newest incremental release: SuiteCX® 1.3.1. This exciting update features a comprehensive Help System, training through SuiteCX University, and categorization of Findings and Recommendations for improvements to CX processes. Help System: The SuiteCX Help System includes step-by-step, background information and …

SuiteCX® is excited to announce our latest innovation. User Configurable Journey Maps help create a more complete view of the customer journey by allowing practitioners to creatively and dynamically embed rich visual content into their Customer Journey Maps. In the current beta release, users can …

SuiteCX® releases its newest software version. Version 1.12 is a breakout release including persona mapping, heat mapping improvements, decora maps, text-only IPoints, and several new customization options. Version 1.12 is available for all SuiteCX customers. Persona Development and Mapping: As a result of SuiteCX customer …