September 2019 Release Notes

Revived Map Copy No changes to clone here but back by customer demand is map copy – where cloning creates a new map with new IPoints from an existing map; copy creates a new map with existing IPoints. Clone is useful for “As-Is” and “To-Be” …

Publish and share your Interaction Point details with key stakeholders…

In SuiteCX each Interaction Point contains a database of attributes. You can drill down into, and comment upon,  pain points; moments of truth; emotions; metrics; campaign details; Ethnographic elements (doing, thinking, feeling); scores; findings, recommendations and much much more. SuiteCX has enhanced our 360 views …

June 2019 Release Notes

Update to help system, Click-through Auto-Map – Grid Map experience, Auto-Map – Pain Points/Moments That Matter, Auto-Map – Ownership

The Board of SuiteCX appoints Alan Pennington as Deputy Chairman

The Board of SuiteCX is delighted to announce the appointment of Alan Pennington as Deputy Chairman with immediate effect.  He will be responsible for advising the Board on business strategy, investments, and will act as advisor for Chief Executive Officer Valerie Peck.  Alan has been …

Link a Persona/Segment to any Map

SuiteCX makes it easy to link your customer personas/segments to any map with just a couple of clicks. Our advanced development system helps you create detailed personas and segments that you can print and share in several ways. Once created, you can overlay a persona/segment on …