Last partial application release 2.14, Server migration, SuiteCX preforms our annual vulnerability and penetration testing, External / Internal Link Click-Through

Enhanced Custom Headers and Footers

Updated our self-guided learning experience and training videos, Upgrade to Statistics UI and Functionality, Layered Map Configuration Rules

SuiteCXTM, a customer experience design and visualization software firm, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the 2019 Technology leader in its recently released “Market Outlook: Customer Journey Mapping, 2019-2024, Worldwide” report. The Quadrant Knowledge Solutions study provides competitive …

Revived Map Copy No changes to clone here but back by customer demand is map copy – where cloning creates a new map with new IPoints from an existing map; copy creates a new map with existing IPoints. Clone is useful for “As-Is” and “To-Be” …

Lifecycle, Department and Channel automated functions, LDC Configurator Access

Cloning Screen Elements, Configure iPoint Display per map

In SuiteCX each Interaction Point contains a database of attributes. You can drill down into, and comment upon,  pain points; moments of truth; emotions; metrics; campaign details; Ethnographic elements (doing, thinking, feeling); scores; findings, recommendations and much much more. SuiteCX has enhanced our 360 views …

Update to help system, Click-through Auto-Map – Grid Map experience, Auto-Map – Pain Points/Moments That Matter, Auto-Map – Ownership

SuiteCX has a central repository of interaction points for every given Project. We use it to store, manage, filter, and query our Interaction points. Some of the enhancements that we have been working on will continue to make the IPoint Database appealing as a stand-alone visualization. …