Last partial application release 2.14, Server migration, SuiteCX preforms our annual vulnerability and penetration testing, External / Internal Link Click-Through
Nov 7, 2019
November 2019 Release Notes
Enhanced Custom Headers and Footers
Oct 11, 2019
October 2019 Release Notes
Updated our self-guided learning experience and training videos, Upgrade to Statistics UI and Functionality, Layered Map Configuration Rules
Sep 17, 2019
SuiteCX Positioned as a 2019 Technology Leader in Customer Journey Mapping Market by Quadrant Knowledge Solutions
SuiteCXTM, a customer experience design and visualization software firm, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the 2019 Technology leader in its recently released “Market Outlook: Customer Journey Mapping, 2019-2024, Worldwide” report. The Quadrant Knowledge Solutions study provides competitive …
Sep 12, 2019
September 2019 Release Notes
Revived Map Copy No changes to clone here but back by customer demand is map copy – where cloning creates a new map with new IPoints from an existing map; copy creates a new map with existing IPoints. Clone is useful for “As-Is” and “To-Be” …
Aug 16, 2019
August 2019 Release Notes
Lifecycle, Department and Channel automated functions, LDC Configurator Access
Jul 9, 2019
July 2019 Release Notes
Cloning Screen Elements, Configure iPoint Display per map
Jun 13, 2019
Publish and share your Interaction Point details with key stakeholders…
In SuiteCX each Interaction Point contains a database of attributes. You can drill down into, and comment upon, pain points; moments of truth; emotions; metrics; campaign details; Ethnographic elements (doing, thinking, feeling); scores; findings, recommendations and much much more. SuiteCX has enhanced our 360 views …
Jun 10, 2019
June 2019 Release Notes
Update to help system, Click-through Auto-Map – Grid Map experience, Auto-Map – Pain Points/Moments That Matter, Auto-Map – Ownership
Jun 7, 2019
Display your Touches in a colorful, organized and simplified manner with an owner/department tagging strategy and legends…
SuiteCX has a central repository of interaction points for every given Project. We use it to store, manage, filter, and query our Interaction points. Some of the enhancements that we have been working on will continue to make the IPoint Database appealing as a stand-alone visualization. …