Revived Map Copy No changes to clone here but back by customer demand is map copy – where cloning creates a new map with new IPoints from an existing map; copy creates a new map with existing IPoints. Clone is useful for “As-Is” and “To-Be” …

Lifecycle, Department and Channel automated functions, LDC Configurator Access

Cloning Screen Elements, Configure iPoint Display per map

In SuiteCX each Interaction Point contains a database of attributes. You can drill down into, and comment upon,  pain points; moments of truth; emotions; metrics; campaign details; Ethnographic elements (doing, thinking, feeling); scores; findings, recommendations and much much more. SuiteCX has enhanced our 360 views …

Update to help system, Click-through Auto-Map – Grid Map experience, Auto-Map – Pain Points/Moments That Matter, Auto-Map – Ownership

SuiteCX has a central repository of interaction points for every given Project. We use it to store, manage, filter, and query our Interaction points. Some of the enhancements that we have been working on will continue to make the IPoint Database appealing as a stand-alone visualization. …

Auto-Map, Upgraded Tracking for map and project modify-date

March 15-16, 2019 – East Bay Group and SuiteCX are a proud sponsor and exhibitor at CXPA Insight Exchange 2019.

The Board of SuiteCX is delighted to announce the appointment of Alan Pennington as Deputy Chairman with immediate effect.  He will be responsible for advising the Board on business strategy, investments, and will act as advisor for Chief Executive Officer Valerie Peck.  Alan has been …

SuiteCX makes it easy to link your customer personas/segments to any map with just a couple of clicks. Our advanced development system helps you create detailed personas and segments that you can print and share in several ways. Once created, you can overlay a persona/segment on …