SuiteCX® is pleased to announce our newest incremental release: SuiteCX® 1.3.1. This exciting update features a comprehensive Help System, training through SuiteCX University, and categorization of Findings and Recommendations for improvements to CX processes. Help System: The SuiteCX Help System includes step-by-step, background information and …

SuiteCX® is excited to announce our latest innovation. User Configurable Journey Maps help create a more complete view of the customer journey by allowing practitioners to creatively and dynamically embed rich visual content into their Customer Journey Maps. In the current beta release, users can …

SuiteCX® releases its newest software version. Version 1.12 is a breakout release including persona mapping, heat mapping improvements, decora maps, text-only IPoints, and several new customization options. Version 1.12 is available for all SuiteCX customers. Persona Development and Mapping: As a result of SuiteCX customer …

Oakland, California-October 9, 2015 The Board and Management of Suitecx are delighted to announce the appointment of Alan Pennington as a Non-Executive Director of the Company with immediate effect. Alan will be advising the Board and Executive Management on a range of issues focusing on …

Oakland, California – September 23, 2014 SuiteCX®, the world`s leading software for customer process and journey mapping, customer-centric diagnostics and data-driven personas has formed a strategic long-term alliance with Ellipsis & Company, a leader in Customer Experience Management (CXM) and Loyalty in Asia Pacific. The …

Oakland, California – April 17, 2014 Martha Rogers, Ph.D. has joined the Board of Directors of suitecxTM, Inc., a SaaS based customer experience management software company, as Chairman. Dr. Rogers, a renowned expert in customer relationship management for over 20 years, joined the Board just …