Visualize Recommendations, Moments that Matter, Initiatives, or create a Pain Point map – List Manager makes it easy and fast. List Manager ‘sees’ inside IPoints to display data that you have already entered and allows you to add additional comments as needed. For those who …
Mar 15, 2019
SuiteCX is now one of the highest ranked CEM/CJM tools
2018 was an excellent year for SuiteCX. SuiteCX has put another strong year of growth and profitability under its belt. 2018 was its best year ever with increased profit, higher demand and recognition in analyst reports. SuiteCX was identified in Forrester’s Wave. SuiteCX was also …
Feb 11, 2019
February 2019 Release Notes
User Interface (configurator) Access to manage UI colors in grid maps and to manage custom descriptors, IPoint Hover-over Attachment Preview, Custom IPoint Templates
Jan 29, 2019
Master Customer Experience Design Mapping
Developing maps that are actionable, audience sensitive and aesthetically pleasing is a trade craft-experienced practitioners have mastered. Actionable customer experience design supports a representation of a problem and solution or a communication plan to drive action. Audience sensitivity is a presentation that engages the audience. …
Jan 16, 2019
January 2019 Release Notes
Auto-Map – List Manager, Upgraded Audit Trail, Updated help system
Dec 18, 2018
December 2018 Release Notes
Last partial application release 2.04, Vulnerability and penetration testing, Screen Clipping and Screenshot Libraries, Black-box Testing spider
Nov 12, 2018
November 2018 Release Notes
Instance and data backup and recovery, Enhanced server monitoring and continuity testing
Oct 10, 2018
October 2018 Release Notes
Server migration
Sep 17, 2018
September 2018 Release Notes
API update, Updated help system and training videos, Auto-Map Graph under Journey or Process
Aug 15, 2018
August 2018 Release Notes
Company Scores, Custom Scores, Custom Metrics