SuiteCX has a central repository of interaction points for every given Project. We use it to store, manage, filter, and query our Interaction points. Some of the enhancements that we have been working on will continue to make the IPoint Database appealing as a stand-alone visualization. …

Auto-Map, Upgraded Tracking for map and project modify-date

March 15-16, 2019 – East Bay Group and SuiteCX are a proud sponsor and exhibitor at CXPA Insight Exchange 2019.

The Board of SuiteCX is delighted to announce the appointment of Alan Pennington as Deputy Chairman with immediate effect.  He will be responsible for advising the Board on business strategy, investments, and will act as advisor for Chief Executive Officer Valerie Peck.  Alan has been …

SuiteCX makes it easy to link your customer personas/segments to any map with just a couple of clicks. Our advanced development system helps you create detailed personas and segments that you can print and share in several ways. Once created, you can overlay a persona/segment on …

Visualize Recommendations, Moments that Matter, Initiatives, or create a Pain Point map – List Manager makes it easy and fast. List Manager ‘sees’ inside IPoints to display data that you have already entered and allows you to add additional comments as needed.  For those who …

User Interface (configurator) Access to manage UI colors in grid maps and to manage custom descriptors, IPoint Hover-over Attachment Preview, Custom IPoint Templates

Developing maps that are actionable, audience sensitive and aesthetically pleasing is a trade craft-experienced practitioners have mastered. Actionable customer experience design supports a representation of a problem and solution or a communication plan to drive action. Audience sensitivity is a presentation that engages the audience. …

Auto-Map – List Manager, Upgraded Audit Trail, Updated help system