SuiteCX Creates the Atlas
We are excited about this one! What is a Customer Journey Atlas? More than just a journey map, which only plots customer interactions by time and point of engagement, the Customer Journey Atlas, provides a full look at your customer’s experience set across each stage of their relationship with your organization. It displays and makes accessible the maps as you go from high level, agile views down deeper into front stage, front and back stage and finally, persona level detail.
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