In SuiteCX each Interaction Point contains a database of attributes. You can drill down into, and comment upon, pain points; moments of truth; emotions; metrics; campaign details; Ethnographic elements (doing, thinking, feeling); scores; findings, recommendations and much much more. SuiteCX has enhanced our 360 views of each Interaction so you can easily visualize and see the details behind your touches. Treat these as a printout, put them in your presentation, or use them in real time for workshop analysis and feedback.
Watch the video and see how easy it is.
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